January 6th, 2009 § 0 comments § permalink
Alright…
I’ve just gotten my 3rd replacement iPhone. That makes this my 4th iPhone 3G since September…
I am left with no choice but to recommend that you steer clear of this ever-so-coveted device, and for the sake of whatever god you worship, don’t switch to AT&T for it.
September 21st, 2008 § 0 comments § permalink
Alright, so I’m at the Apple Store again. They are going to replace my phone. Again.
Check back to this post for updates…
September 19th, 2008 § 0 comments § permalink
I give up. I’m never buying an Apple product again. I’m sorry friends, those of you that work at Apple. I tried to give Apple another chance, I really did.
Anyone in the market for an iPhone 3G with an intermittent speaker?
September 19th, 2008 § 0 comments § permalink
Well, here’s that update I promised you…
I’m at the Apple Store right now, restoring my data from a backup to the new iPhone. Actually, it’s a refurbished iPhone.
Much to my surprise, I was not hassled by the “Genius” at all. He was a little brief with me, not the best people skills… but he replaced my phone, no questions asked.
Lets hope this iPhone doesn’t have any issues!
September 18th, 2008 § 0 comments § permalink
Alright, this is absurd… I got my iPhone 3G two weeks ago. Out of the box, it had a dead pixel. As I suspected he would, the guy at the AT&T store told me that I’d have to talk to Apple about it. Given my previous experience with Apple support and customer service (http://www.spoontwisted.com/apple-support-apple-care-apple-retail/), I decided to just deal with the dead pixel. After all, who wants a refurbished iPhone for the price of a new one? Not I.
Yesterday, I noticed a relatively short battery life on my phone. Charged it up (second time in a day), and waited. 6 hours later, it was dead again. Mind you, this is with 1 phone call and 4-5 text messages.
Even now as I sit here at my desk at work, my phone has been off the charger for less than an hour, and the battery indicator is already creeping down. That’s not a good sign, folks…
So now, I know what I must do. I will now have to go to the Apple Store and talk to a “Genius” about my issue. He/she will most likely insult me for using Windows, and try to blame the problem on me. I may have to make more than one visit to the Apple Store, or worse, call AppleCare’s 800 number (-shudder-).
I’ll keep you updated on the bulls**t I will likely face with the “support” that Apple renders…