Knowledgeable, open-minded, personable and professional with a talent for quickly mastering technology. Diplomatic and tactful with professionals and non-professionals at all levels, while adhering to an experienced forward-thinking philosophy leaning toward open-source, extensible, portable, and cross-platform solutions. Accustomed to handling sensitive personal and confidential records. Works well in a team or independently.
Summary of Qualifications
Experienced in IT Administration across many platforms including Microsoft Windows (3.x – 7), Mac OS (9 – 10.x) and Linux (Ubuntu 6.x – 11.x). Demonstrates ability to manage users, hardware, software, security and purchases and upgrades across a company of 40+ employees. Experienced troubleshooting a wide variety of issues across all platforms, software and hardware. Confident handling IT and Systems projects individually or as part of a team.
Solderer and Reworker on large and small devices including PC and mobile device circuit boards, and automotive and household electronics. Experience replacing and patching cable connections, replacing electronic componenets (resistors, transistors, microprocessors, BGA chips), replacing displays, and disassembly and reassembly of device casings. Comfortable and confident soldering under a microscope.
HomeAway – Austin, TX
Senior UI Developer, January 2012 to present
Bazaarvoice – Austin, TX
Web Developer/Implementation Engineer, Mar 2010 to January 2012
TCG Group Holdings – Austin, TX
IT Administrator, Web/Intranet Developer (Full-time), Nov 2008 to Mar 2010
Web/Intranet Developer (Contract, Part-time), Mar 2010 to Present
IT Administrator for financial and educational services company with approximately 50 employees across two offices (Austin, Houston), whose clientele consists of school districts and other non-profits across the country. Manage users, software, and group policy on a Windows Server 2003/2008 Domain with Active Directory (Clients include Windows 2000, XP, Vista and 7, and Mac OS X Leopard and Snow Leopard). Design, develop and maintain static and database-driven websites. Plan, design, develop, maintain and regularly update an intranet for tracking internal operations. Coordinate the purchase, distribution, administration, maintenance and upgrades of computers and mobile devices across the company (mobile and desktop). Design, create and manage marketing materials including brochures, logos, and business cards.
ENTERMEDIA, LLC – Austin, TX
Web Developer (Contract, Full-time), Jun 2006 to Nov 2008
Web Developer (Contract, Part-time), Nov 2008 to Apr 2010
Primary web developer (during full-time employment) for a web marketing, design and development company with clients like Dell, Silicon Laboratories, Centaur Technologies (VIA), Mary Louise Butters Brownies, Voodoo Cowboy Entertainment, and more. Engineer and develop client websites and applications, as well as microsites, blogs, forums, and specialized MySpace pages. Demonstrate practical design skills and consult lead designer on design feasibility, functionality and usability. Ensure cross-browser compatibility for 100% of products. Implement Flash and non-Flash videos, slideshows, intros and galleries. Install a wide variety of web applications including WordPress, bbPress, Drupal, PHPList and more. Consult and train clients on CMS systems such as WordPress and Drupal.
A NOVO AMERICAS/NATCOM – Fort Worth, TX
Solderer/Reworker, 2004 to 2006
Solderer and reworker for a mobile device repair company with clients like Verizon Wireless and T-Mobile. Replace and repair internal components on mobile phones, and smartphones and PDA’s. Parts replaced include resistors, transistors, diodes, LCD screens, chips (BGA, QFP, LQFP, TQFP, SOP), cables and cosmetic components. Work on small teams and on assembly lines to ensure a high quality product. Work on productivity and quality quotas. Restructure parts reclaim and recyclying department for increased quality and output.