Posts Tagged ‘ Rants ’

AT&T and the iPhone

Monday, September 1st, 2008

Okay, this one falls on you, AT&T.

I am in the market to switch to AT&T, in order to get an iPhone 3G. Now, I have T-Mobile. I have had them for nearly 4 years, after switching from AT&T around the time of the Cingular merger.

I have not had a single problem with T-Mobile.

Reluctantly, I walk in to the AT&T store to inquire about switching, and getting the iPhone. AT&T wants a $750 deposit from me, just to establish service! Now, I don’t have polished credit, so I can justify them asking for a deposit, but $750?!

That’s almost 2 car payments. That’s more than double the deposit ON MY APARTMENT. Now, not only will they explain to me why the deposit is so high, but they also will not back off of it.

Does anyone else find this unreasonable?

Apple, you would have sold an iPhone to me if AT&T had a more reasonable policy on deposits for service. Maybe you should consider asking them to change their sales tactics. After all, you’re losing money on this, too.

Here are some other examples of people unable to get the iPhone because of AT&T’s deposit policy:
http://www.nickstarr.com/2007/01/10/the-iphone-to-cost-1349/
http://consumerist.com/tag/iphone/?i=5020924&t=help-att-wants-a-750-deposit-but-i-really-want-an-iphone
http://consumerist.com/381767/att-fails-to-provide-service-holds-750-deposit-hostage-for-two-months

Fair? I think not.